3 Techniques That Will Put Customers in “Buy Mode”

Building customer relations and establishing trust doesn’t happen overnight. Think of it in terms of dating someone new. The last thing you want to do is jump ahead, skip the formalities and present the engagement ring. Imagine what kind of reception you’d get.

If you don’t spend time getting to know your customer (date), you fail to establish basic lines of communication and a relationship is never built. You need to discover who they are as a person, what their likes and dislikes are, and what you have in common with them. You’ve also got to figure out what they need and how you can best provide it for them. Do this, and you’ve got a loyal customer for life. Continue reading »